Covid safe

Advice for traders working in people's homes.

For our online training for business covid safety around customers, please head to our virtual learning area.

Completion of the module will also place the accreditation badge onto your profile for all potential customers to see

Face coverings are no longer required by law, however the advice is that you continue to wear a face covering in crowded and enclosed spaces where you will come into contact with other people you do not normally meet.

We urge our Trading Standards Checked members to protect themselves and their customers by continuing to wear a mask in customers homes. Please also continue to promote good hand hygiene throughout the visit. Your customers will appreciate this. Where possible, talk to your customer outside or in a well-ventilated area.

You should continue to do a risk assessment prior to working in someone’s home and consider the following;

Risk assessment

  • Does anyone in the property have COVID-19 symptoms?
  • Is there adequate ventilation in the work area?
  • Will anyone else be present when the work is being carried out?
  • Will there be space to remain socially distanced from other people?

NHS advice

  • Continue to regularly wash your hands or use hand sanitiser. Avoid touching your face if you can.
  • Continue to regularly self-test; free kits are available from
  • Make sure you self-isolate if you show symptoms, test positive or are contacted by Test and Trace.
  • Open doors and windows to let in fresh air if meeting people inside.
  • Wear a face covering in shops, on public transport and when it's hard to stay away from other people, particularly indoors or in crowded places.

Let your customers know what precautions you take before you meet them in their home, this will give them confidence to employ you. If you cannot work safely then you will need to decide if you, or your staff, are happy to carry out the work.

Useful links - Coronavirus: how to stay safe and help prevent the spread from 19 July.

Face coverings - When to wear one, exemptions and how to make your own.

Health & Safety Executive - Making your workplace COVID-secure during the coronavirus pandemic.